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Privacy

How we use your information

This privacy notice explains how we treat your information. It applies to information we collect about visitors to our website and people who use our services or make enquiries about our services.

We take your privacy seriously and will not share any information we hold about you with any third party.

Visitors to our website

When someone visits this website we collect standard internet log information to help us find out things such as the number of visitors to the various parts of the site and how they reached our site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting. Additionally, when you make an enquiry through our website, you provide us with your email address.

We may use personal information you provide to:

  • Process orders that you have submitted
  • To carry out obligations arising from any contracts entered into by you and us
  • Seek your views and comments on the services we provide
  • Notify you of changes to our services
  • Send you communication which you have requested and that may be of interest to you, this may include marketing material if you have opted in to receiving this type of information.
  • Process a job application

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Your Choices

If you have provided us with personal information you have the right to withdraw them at any time, you can make a request to this effect by contacting our General Manager, Karen King, who will then discuss with you the data held and your preferences for its use or removal.

Our use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By using this site we will take it to mean that you are happy to accept our use of cookies.

The cookies used on this website serve a variety of functions. There are cookies required for the proper operation of this website and cookies used for monitoring visitor behaviour, cookies that magically vanish when you close your web browser and cookies that stay on your computer/device for months or years as defined below.

Website operation cookies

To prevent the 'cookie' notice that appears when you first visit our website from appearing constantly, cookies are also set. These are called cwallowcookies, which will prevent the cookie notice from appearing again for 1 year. If you move about this site or return to this site, the cookie notice will not be shown as you have demonstrated that you are happy to receive our cookies in order to use this site.

Visitor behaviour cookies

The site uses four Google Analytics cookies for the purpose of visitor behaviour analysis, allowing us to improve our website and understand where our visitors come from. This website uses the following cookies: __utma, __utmb, __utmc and __utmz, one of which will disappear when you close your browser, the others remaining on your computer/device for some months. If you want to learn more about these cookies, please review  Google’s privacy policy.

Managing cookies

Most web browsers allow some control of cookies via adjustments to the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Security precautions in pace to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Non sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information we cannot guarantee the security of any information that you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure security on our systems.

16 or under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this policy

We keep this Policy under regular review. This Policy was last updated in May 2018.


Telephone 01480 878 510 Email [email protected]